eufy Robot Vacuum Omni E28

What the tests found

Independent testing splits on the E28. Fine debris is the weak point: PCMag measured 20.6% sand removal on carpet and 56.2% on hardwood, though rice pickup was strong at 97.8% on carpet and 96.3% on hardwood. Carpet deep-clean tells the opposite story: Vacuum Wars measured 85% embedded-dirt removal, top-8 among more than 205 robots tested and ahead of a 75% average. Raw suction is modest at 0.57 kPa and 14 cfm airflow, both below the 0.83 kPa and 16 cfm category averages, so the 20,000 Pa headline does not translate into class-leading bench numbers.

Obstacle avoidance is among the best recorded at 23/24 objects avoided, though PCMag found the robot cut turns too short and ran over toys it had already spotted. Tom’s Guide gave overall cleaning 70.4/100, with pet hair at 82.5 and kitty litter at 83.75 but a poor 45/100 Cheerios result after bunched cereal was mistaken for an obstacle; its CornerRover brush does reach well into corners. RTINGS judged the robot inadequate for pet owners, since it struggles with pet hair on carpet and comes dangerously close to pet waste, and inadequate for carpet cleaning, and noted it does not fully clear corners and edges. PCMag summed it up as a better robot mop than vacuum.

Dock noise, upkeep and running costs

The self-empty dock is the most common owner complaint. It runs at 75-80 dB when emptying, washing the roller or running the spot cleaner; Tom’s Guide describes a din that lasts about 10 seconds, and Gizmodo calls it hellacious. The dock washes the roller with cold water only — the 95-122 F (35-50 C) hot air is for drying. The FlexiOne shares the dock’s power cable, so the base has to be unplugged to use it, and its hose can trap water and puddle if it is not dried out and disassembled regularly to prevent mold.

The onboard dustbin holds only 300 ml, so the robot returns to the dock often, and RTINGS calls the small dirt compartment high maintenance. Dark carpets may go undetected, and carpets thicker than 26 mm or furniture lower than 116 mm (4.37 in) need no-go zones. One owner notes that full functionality lives in the eufyClean app, with no on-unit screen.

Ownership costs are modest but real. Replacement dust bags cost $17.99 for a 3-pack from eufy, and eufy’s floor cleaner is $20.99 a bottle and lasts 3-6 months; the E28 takes any detergent rather than proprietary cartridges, unlike the E25. A Basic Quarterly Accessory Bundle is $105.94, and eufy Australia sells a Complete Maintenance Kit for the E28 and E25 for $149.95. Gizmodo expects the mop roll to last about two months before replacement, though PCMag notes the roller is not removable the way the brush rolls are.

Mopping and the FlexiOne spot cleaner

The roller mop is the E28’s strong suit on hard floors. Vacuum Wars scored stain removal 127 against a 93 category average, PCMag’s jelly test was excellent, and one owner says daily scheduled mopping keeps about 900 sq ft of tile and hardwood spotless and gleaming. The mop presses down with 15 N and spins at 180 RPM, and lifts 10.5 mm to cross carpet. The catch is streaking: Vacuum Wars measured 1.3 g of water left behind, slightly above average, and some owners report streaks on glossy floors.

The detachable FlexiOne is the stand-out feature. Vacuum Wars found it outperformed a Bissell Little Green on suction and lifted dried stains, and owners call it genuinely useful for sofa and carpet spills, with self-cleaning a massive plus. The downsides: it needs the dock unplugged, its hose traps water, and the deep-cleaner brush head needs regular cleaning. One owner reported the robot forgetting its map and returning to the dock during single-room runs, and another said it needs constant attention and was riddled with errors and leaks.

Is it worth it?

The value case rests on the three-in-one versatility rather than raw suction. At $600-700 the obstacle avoidance, carpet deep-clean and integrated spot cleaner outweigh the weak fine-debris pickup and the loud dock, though Gizmodo still called it overpriced at a $700 coupon discount in January 2026. At $800-900 it is fair value if mopping and the spot cleaner are your priorities, where PCMag’s middling assessment and RTINGS’ carpet and pet findings are harder to overlook. Above $1,000 the case weakens: eufy.com lists the E28 at $1,099.99, Gizmodo saw a $1,400 street price in January 2026, and Vacuum Wars listed it at $629.99 in October 2026, on sale from the $999.99 April 2025 launch price. Buy it for hard floors and the spot cleaner; if you mainly want vacuuming, quieter docks and better carpet performance are available elsewhere.

Which model this is

This page covers the eufy Robot Vacuum Omni E28, model T2352 — the 3-in-1 system pairing the robot and roller mop with the detachable FlexiOne deep cleaner in the dock, sold in the US at eufy.com/products/t2352111. It is the higher-priced sibling of the Omni E25 (T2353), which shares the core specs but drops the portable deep cleaner; do not confuse it with the newer C28, C30 and E35. HEPA status is unconfirmed: Vacuum Wars’ hardware table lists a HEPA filter, RTINGS lists none, and eufy’s own page does not settle it.

Sources

Manufacturer:

• eufy Omni E28 user manual
• eufy Omni E28 product page
• eufy Omni E28 feature page
• eufy Omni E28 product description
• eufy Omni E28 launch announcement
• eufy Canada Omni E28 page
• eufy Australia Omni E28 page

Independent reviews:

• PCMag eufy Omni E28 review
• RTINGS eufy Omni E28 review
• Tom’s Guide eufy E28 review
• Gizmodo eufy Omni E28 review
• Vacuum Wars eufy E28 review
• Vacuum Wars E28 compare page
• The Vacuum List eufy Omni E28 review
• RedditRecs eufy Omni E28 owner sentiment

Owner reports:

• Two weeks with the eufy E28 (r/RobotVacuums)
• eufy E28 one-month review (r/RobotVacuums)
• Three-week review for a Nordic household (r/RobotVacuums)
• E28 three-day use review (r/Eufy)
• Vacuum Wars review discussed by owners (r/RobotVacuums)