Logitech G335: problems, parts and running costs

Checked: 2026-10-06

Summary

Owners hit the same two walls: a microphone that is too quiet in Discord, and sound thinner than they expected from a $69.99 headset. Running costs per year are zero, because the G335 is a passive wired device with no battery, no firmware and no required consumables. It is a good buy at or below $50 from a discount reseller, fair at the $69.99 it still lists for, and worth passing on above that.

Common problems and fixes

Microphone is very quiet in Discord and other voice apps — two separate owner threads report the mic as barely registering; the fix offered was raising microphone boost in the OS levels tab in one thread and unchecking Noise Removal in G HUB in the other. Level settings are not a hardware fault, so the two-year US limited warranty is no help here. [15][16]
Audio is thin and the bass is missing — SoundGuys measured under-represented bass and low mids, a peak around 6-7 kHz and a sharp drop around 300-500 Hz that thinned out vocals, and scored it 5.9 out of 10; TechRadar’s listening test found the drivers lack clarity, richness and volume, and owners post that everything sounds sharp and the bass is bad. No setting changes this; it is the design, and the warranty does not cover a sound signature. [2][3][17]
No mic mute button, no mic level, no game/chat balance, and a second volume control — flipping the boom up is the only mute, the cable has no inline remote, and the ear-cup roller is not tied to system volume on PC, so you end up managing two volumes. [3][4][6]
A desktop PC needs the included Y-splitter, and a jackless laptop needs a dongle — the headset ends in one 4-pole 3.5 mm plug, so a PC with separate headphone and mic jacks does not work without the bundled splitter, and a modern laptop or USB-C device needs an adapter the listings never mention. TechRadar counts the missing USB control box as a reason to avoid it. [3][7][12]
G HUB either does not see the headset or is not worth setting up — TechRadar says the plug-and-play analog design means no Logitech software, and a January 2026 owner reports G HUB does not detect the headset at all. Treat software EQ as unavailable and adjust levels in the OS instead. [3][18]
The flip-to-mute arm bends and the frame feels cheap — Senses.se bent the arm by over-extending it and flagged long-term durability, TechRadar says the plastic could be broken easily, and SoundGuys scores build quality 6.0. The mic is not detachable, so a bent arm or broken hinge is not repairable; the US warranty runs two years and Logitech’s terms replace rather than repair inside that period. [3][6][10]
It leaks audio and blocks little outside noise — SoundGuys scored isolation 3.0 out of 10, worse than most gaming headsets, and saw the mic pick up the headset’s own output on calls; RTINGS says it leaks quite a bit of audio and is sub-par for office use. Nothing to fix, and it rules the headset out of a shared office. [2][5]

Parts and consumables

Replacement elastic headband strap — $9.99 MSRP from Logitech in 2026, sold in eight colours next to the matching mic covers. The strap is reversible and washable, so most owners never replace it. [11]
Matching mic cover — a colour accessory sold on the same line as the strap, with no separate price published. [11]
PC Y-splitter — one is in the box for desktop PCs with separate headphone and mic jacks. Logitech does not sell a replacement on its own and no price is published. [7]
Ear pads and mic arm — no spare parts are listed anywhere: Logitech’s support pages for this headset carry no downloads, no FAQ entries and no parts, and the pads are not offered as a user-replaceable item, so a torn pad or a broken arm means replacing the headset. [12][13][14]

Yearly running cost

Zero. The headset is passive, draws no power, has no battery, no firmware and no required consumables, so there is nothing to replace or service in a year and no electricity line to compute. The only one-off extras are a replacement strap at $9.99 MSRP (Logitech, 2026) and a USB-C-to-3.5 mm dongle if your device has no jack, which Logitech does not price. [11]

When it is a good buy

Central Computer listed the black model at $49.99 in October 2026, marked down from $69.99, CDW had it at $67.99 the same month, and Logitech’s own US store still lists $69.99. [1][8][9]

At or below $50 — the strongest case for the product: you pay roughly what a generic wired headset costs and get a named brand, a 240 g suspension-band design and a two-year warranty.
$51-70 — fair, and the money the reviews were written against. You are buying the weight, the all-day comfort and the colourway, not the audio; SoundGuys says there are definitely better gaming headsets if you spend a bit more, and TechRadar names the HyperX Cloud Core 7.1 and the Corsair HS50, both within $10 of this headset, as headsets it beats on sound.
Above $70 — skip it. At that money the alternatives add surround, a USB control box or a better microphone, which are exactly the gaps reviewers keep pointing at.

Alternatives worth naming: the SteelSeries Arctis Nova 1, which SoundGuys picks for the same design language and comfort with better sound; the HyperX Cloud Alpha, which is the choice if you want to stay on a 3.5 mm connection and spend a little more; and Logitech’s own G535 LIGHTSPEED, the wireless sibling with better sound per SoundGuys, though RTINGS found the G335’s microphone better, so the G335 is the safer pick for team chat and the G535 for music. [2][3][20]