Samsung Galaxy Buds4 Pro: problems, parts and running costs

Checked: 2026-10-06

Summary

Owners most often report physical fit problems: buds gradually working loose or causing ear pain even after switching the included tip sizes, alongside isolated touch-control and ANC software glitches. The only routine consumable is replacement ear tips, and no owner-paid price for them is reported. At Samsung’s US launch price of $249.99, the earbuds make most sense for Galaxy phone owners who can use the exclusive features.

Common problems and fixes

Fit: loosening buds and ear pain — several owners report a bud gradually working loose or significant ear pain despite trying the different included tip sizes, with fit reports ranging from excellent to painful on the same tip set. Workaround: test all three included sizes (S/M/L) early inside the return window. Warranty coverage for fit is not documented. [5][7]
Touch controls and ANC/Ambient mismatch — one launch-period owner reports touch controls stopping, mismatched ANC and Ambient behaviour between ears and occasional crackling after calls. No fix is reported. Warranty coverage is not documented. [6]
Buds missing from settings and Wearable controls — a separate 2026 owner reports the buds connecting for audio but failing to appear correctly in settings or Wearable controls. No fix is reported. Warranty coverage is not documented. [9]
Overnight case drain — a one-month owner reports noticeable overnight case drain alongside about six hours of ANC-on playback. No fix is reported. Warranty coverage is not documented. [5]

Parts and consumables

Ear tips (S/M/L; three pairs included) — the only routine consumable; no replacement price or part number is reported. [1][3]
Battery — sealed and not documented as user-replaceable; no replacement part exists. [1][3]

Yearly running cost

The only routine consumable is replacement ear tips, and no owner-paid price for them is reported. Samsung Care+ is offered separately from the base product warranty, with no price reported. Not enough data.

When it is a good buy

Samsung’s US launch price: $249.99 (Samsung US, 2026). No lower street price is documented. The earbuds are the stronger choice for Galaxy phone owners, since 24-bit/96 kHz audio, 360 Audio, Live Translate, head gestures and Gaming Mode require compatible Galaxy hardware and software. Named alternative: the standard Galaxy Buds4, the open-fit model in the same lineup — TechRadar’s hands-on preferred the Pro’s sealed fit, isolation and sound [4], so the standard Buds4 is the better choice when you prefer an open fit. Do not confuse either with the earlier Galaxy Buds3 Pro, a different model with a different feature set.